It won’t come as much of a surprise to those close to me that I’m planning on retiring dotmatrix studios as a business this winter. Housekeeping will keep me billing clients as such until the end of this calendar year, but any aspiration of evolving the business passed a few years back. It’s time to move forward, or as my favorite philosopher once said:
The only way to make sense out of change is to plunge into it, move with it, and join the dance.
– Alan Watts
I’ll continue to consult independently while I shift my focus to pursuing the right fit of an in-house design management position.
Quite honestly, it’s a few years past time for me to return to the challenge of building, collaborating and developing professionally with an internal team. And regardless of the results of my full-time pursuits, I’m going to pursue work that is more strategic in nature, which is not to say I won’t dive deep on projects, but at this point in my career I’m exponentially more valuable upstream consulting strategy, defining direction, mentoring designers and working cross-functionally.
Before my life becomes too hectic in this next phase of my career, I figured this might be a good time to document the history behind my studio (RIP), hash through its evolution and take into account the positives that I took away from these past 10 years. By no means do I consider this to be a case study of any particular importance, but it could provide interesting fodder for those looking to strike out on their own.
86 Bedford Street
When my stint with Ameritrade ended a decade ago and I moved from Jersey City to Greensboro, my professional goals were simple enough: to open my own shop. After three years of negotiating the waters of a development-centric organization sans executive Design support, I had become disillusioned with the politics of leading an in-house product design team, on deadline, while fighting turf wars to meet the needs of our clients.
In comparison, the notion of running my own shop, making decisions that fit my approach to design, business and the ripening opportunities of the web was more than appealing.
After a few months of consulting I quickly came to realize that I wasn’t interested in constructing a traditional agency; I had zero desire to get caught in the loop of chasing down work in order to maintain a bench of designers. That was when I took inventory and came to understand that my interests revolved around three distinct axes:
- to collaborate with as many of the best and brightest I could find
- to work on projects that I found to have value beyond a paycheck
- to immerse myself in community-building efforts
This “mission” is what drove the choice of the dotmatrix name and mark. Riffing off an analog printer’s output—imagining individual members of a team or community coming together to create something larger than themselves—within the spoken equivalent to a top-level domain, the branding was ironic, cryptic, geeky, aloof, and executed with sophistication (thanks, Tina)
After putting 10+ years in the industry, I was still an artist at heart who trained as a designer and learned the art of business out of necessity. If I was going to run my own shop, it would be by my own rules, so I decided up front that I wasn’t going to chase RFPs and local clients—let alone propose panels and angle for speaking engagements—but rather invest my time and efforts in openly posting my thoughts and ideas about our quickly evolving 2.0 world and attempt to meet potential collaborators.
From ’05 to ’07 I attended a good number of conferences—from SXSW to Emerging Technologies at MIT—and met some brilliant folk along the way (such as Tara, Doc, Nate, and David). The more I posted, the more I became a part of the 2.0 conversation and the more project feelers I’d get in return. Over the last ten years, every project I’ve worked on was the result of either a past colleague reaching out, a referral or someone pinging me based on my writing.
dotmatrix studios never marketed itself with a website or a twitter account; we were the speakeasy that you came to know by word of mouth.
One of the advantages of setting up shop in a city like Greensboro is the cost of living, which can give you the opportunity, if you’re so inlined, to balance your time between paid gigs and creative pursuits.
After contracting with Behavior Design to rethink and design the Media Matters for America platform, I had the opportunity to assemble a full team to design the CMS for Scripps Networks, which was to be used to publish, manage and monetize content for multiple high-visibility online properties (i.e. The Food Network, HGTV, DIY, etc.). I’d co-lead scrum calls on Skype and interview users on location every few weeks. Working out of offices Knoxville and NYC with a team based in both, including London and Minnesota, the project was a bonafide feat of collaboration.
In my (few) off-hours, I ended up becoming waist deep in the local music scene, and after watching my musician friends struggling landing crowds at shows and getting their music to the masses, I came up with the idea for the dotmatrix project (DMP). Encompassing all three of dotmatrix studios’ mission elements (collaboration, value project, build community), DMP was an experience design challenge both online and off.
Offline, we crafted the shows to be experienced by the audience as a mixture of a studio recording, a video shoot and a live show, which got the locals talking and showing up in numbers; online we posted high quality documentation of the shows and promoted both the documentarians and musicians as if they were all rock stars.
The goals of the project were large (win grants to pay documentarians and open a venue were just two), and the commitment exhausting (I carried equipment with the engineers, contributed to designing & hanging show posters, produced the shows, managed all creative collaboration, etc.) and in the end it was just too much to juggle with full-time paid design work. We produced our last show in May of 2010 and imbibed a few tall ones to celebrate a good run of close to three years worth of monthly shows—all through the efforts of a volunteer community of more than 200 local, creative souls.
For the last five years, dotmatrix studios began the slow ramp down from taking on team-oriented projects to individual consulting projects, with me eventually teaming up with a few different shops: Bluespark Labs (where I took a UX Director role for a minute until I felt the itch to try one last time to make dotmatrix work) and my current partner, Analogous. The work has been challenging and interesting—from the startup Knewton.com to FXCM.com to Indiana University Libraries to the Inter-American Development Bank—but priorities change.
It’s A Wrap
Sometimes I look back on where I was in 2005 and wonder if I made the right decision to move from NYC to the south; to leave Silicon Valley offers on the table in order to startup my own business. I have zero regrets. While ten years removed from being employed by a large company might make it difficult to transition back into a full-time product team, too many amazing things have happened to me over the past ten years to think twice about my decision.
If you ever have the chance to do your own thing, regardless of the obstacles that lay in your path, be sure to go for it. Take that risk, as life is too short, or as the kids say nowadays, “YOLO.”