Category: Uncategorized
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Uber: Not Quite The Driver Friendly Business Model
In the midst of a post-job interview / project downtime stretch this past March, I decided to scratch an itch I’ve had for a while and test the overall experience of driving for Uber. I’ve always wondered about the product experience from a driver’s perspective, and hey, why not make a few bucks while finding […]
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The Proof Of His Existence (I Was There)
Last week, on a beautiful North Carolina Sunday afternoon, I ventured out to the edge of Greensboro’s vast footprint to pick up my good friend, Stephen Charles. I had reached out a few weeks earlier to gauge his interest in me sitting in on his podcast, “Proof of My Existence,” and he seemed happy to […]
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Case Study: Eyeweb Platform
The term “e-commerce” isn’t used in 2015 because online retail is a ubiquitous notion to the market. That wasn’t the case in 1998. Six long years after Book Stacks Unlimited went live and three years into the early days of both Amazon & eBay, a large segment of the population was still wary of making […]
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Adaptation: A Framework for the Ages
That’s Damien Newman’s process of design. It may be crude, but it’s absolutely clear: the unknown heading into Research leads to the sparks of Ideation, culminating with the clarity and details of Design. While such a process is a universal axiom—we all start in a fog as we attempt to narrow down to any clear form of expression or execution—what […]
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Case Study: Redesigning Media Matters For America
In 2005 I collaborated with Khoi Vihn (a founding partner and Design Principal at Behavior Design) as a contract information architect to redesign the Media Matters for America website. The organization had launched only a year prior in 2004, but with the explosion of political blogs beginning to make a dent in online conversations (pre-social […]
You Are Standing In An Open Field 