On May 5th, a Thursday, I heard back from the COO at MedBridge; my references had finally checked out, and their offer to join the team as their Product Design Manager was official. Just three days later, I found myself on a plane to Seattle and started work the very next day. To say the last month and a half has been an acclimation whirlwind would be the mother of understatements.
I’ve been somewhat of a lone wolf for the last eleven years, so it’s going to take me a while to wrap my head around what I can share that’s job specific, but I’ll figure all that out in due time. In the meantime, I’ll stick to posting a smorgasbord of product design thinking that’s been rattling around in my head.
As for MedBridge; what a great opportunity to do work that truly impacts people’s lives.
The company started five years ago with a focus on creating high quality online courses for physical therapists and a HEP platform to improve patient outcomes. Since then, they’ve invested in a production studio, and the product line has expanded to support enterprise solutions, along with continuous shifts towards the latest advancements in the field. As a bootstrapped company, we’re as agile of a business as you’ll find in our industry, which allows us to nimbly pivot to address immediate needs—whether cementing our strengths or addressing our shortcomings.
While the design challenges are deep and wide—from overhauling the existing interaction model to standardizing our patterns and visual language to impacting the next wave of products from the moment they become a directive—it’s the exact challenge that I’ve been looking for. The last time I had a similar opportunity, my team made some serious waves in the financial industry with the Apex platform.